View your request
See what you submitted and any follow‑up notes we’ve shared.
Secure access
Customer Portal
If you received a private vault link, you can open it here. For security, vault links are shared only by email.
Open your Vault
Paste your vault token from the email, then continue.
Need help? Call (415) 392-6060 or contact us.
What you can do in the portal
This experience expands over time—starting with secure vault access and photo uploads.
Upload photos & certificates
Add images or GIA paperwork to speed up evaluation.
Book a private appointment
Schedule an in‑person evaluation in our San Francisco office.